2bj bet Privacy Policy — Your Data, Your Rights, Our Responsibility

1 Introduction

2bj bet ("we", "us", "our") is committed to safeguarding the privacy and personal data of every player who registers on the 2bj bet platform. This Privacy Policy describes, in clear English, the types of personal information collected, the purposes for which it is used, the parties with whom it may be shared, the security measures applied to protect it, and the rights that each player holds in relation to their own data.

This policy should be read alongside the 2bj bet Terms and Conditions, which govern the overall relationship between 2bj bet and its players. By creating an account on the 2bj bet platform, you confirm that you have reviewed this Privacy Policy and consent to the data practices described herein.

If you are a player located in Pakistan and have questions about how your data is handled, you can contact the 2bj bet Data Protection team at any time using the contact details provided in Section 13 of this policy.

2 Data We Collect

2bj bet collects personal data from players through a number of channels. The categories of data collected are described below.

2.1 Registration Data

When you create a 2bj bet account, we collect your full name, date of birth, email address, phone number, country of residence, and preferred account currency (PKR). This information is required to create and maintain your account.

2.2 Identity Verification (KYC) Data

To comply with our legal obligations and to protect players from identity fraud, 2bj bet may request a copy of your national identity card (CNIC), passport, or other government-issued identification document. Proof of your registered payment method may also be required before large PKR withdrawals are processed.

2.3 Financial Transaction Data

2bj bet records all deposit and withdrawal transactions associated with your account, including transaction amounts in PKR, payment method used (Easypaisa, JazzCash, HBL bank transfer, card, or cryptocurrency), transaction timestamps, and reference numbers. Full card numbers and wallet PINs are never stored by 2bj bet.

2.4 Gaming Activity Data

We collect records of your gameplay activity on the 2bj bet platform, including games played, bet amounts in PKR, game outcomes, session durations, and bonus activations. This data is used for account management, dispute resolution, responsible gaming monitoring, and platform improvement.

2.5 Technical and Device Data

When you access the 2bj bet platform, we automatically collect certain technical information, including your IP address, device type, operating system, browser type and version, screen resolution, and general geographic location derived from your IP address. This data is used for fraud detection, security monitoring, and platform optimisation.

2.6 Communications Data

If you contact the 2bj bet support team via Live Chat, email, or Telegram, we retain records of those communications for quality assurance, training, and dispute resolution purposes.

Data Category	Examples	Primary Purpose
Registration Data	Name, email, phone, date of birth	Account creation and management
KYC Data	CNIC, passport copy	Identity verification, fraud prevention
Financial Data	PKR transaction records, payment method	Payment processing, audit trail
Gaming Data	Bets, outcomes, session history	Account management, responsible gaming
Technical Data	IP address, device type, browser	Security monitoring, fraud detection
Communications	Support chat logs, emails	Dispute resolution, quality assurance

3 How We Use Your Data

2bj bet uses the personal data it collects for the following purposes:

• To create, manage, and maintain your 2bj bet account and player profile
• To process deposits and withdrawals in PKR via Easypaisa, JazzCash, and other payment channels
• To verify your identity and age (18+) through the KYC process
• To detect and prevent fraud, money laundering, and other prohibited activities
• To provide customer support through Live Chat, email, and Telegram
• To monitor your gaming activity for responsible gaming purposes and apply relevant tools where appropriate
• To send you account-related communications including transaction confirmations, security alerts, and Terms updates
• To send you promotional communications about 2bj bet offers and bonuses, where you have opted in to receive them
• To improve the 2bj bet platform through aggregated, anonymised analytics
• To meet legal and regulatory obligations applicable to 2bj bet's operations

4 Legal Basis for Processing

2bj bet processes personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil the agreement between 2bj bet and the player, including account management and payment processing.
• Legal obligation: Processing required to comply with applicable laws, including KYC, anti-money-laundering (AML), and counter-financing-of-terrorism (CFT) requirements.
• Legitimate interests: Processing for fraud detection, security monitoring, platform improvement, and responsible gaming monitoring, where these interests are not overridden by your rights.
• Consent: Processing for marketing communications and certain cookies, where you have given explicit consent and retain the right to withdraw it at any time.

5 Cookies & Tracking Technologies

The 2bj bet platform uses cookies and similar tracking technologies to support platform functionality, maintain your login session, and collect aggregated analytics data. The categories of cookies used are as follows:

• Strictly necessary cookies: Required for the platform to function. These cannot be disabled without impacting core services including your login session and account access.
• Performance cookies: Collect aggregated, anonymised data about how players navigate the 2bj bet platform, used to identify and resolve performance issues.
• Functional cookies: Remember your preferences such as language settings and display options to provide a more personalised experience.
• Analytics cookies: Used by 2bj bet's internal analytics tools to understand broad usage patterns. No personally identifiable information is transmitted.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to log in and use the 2bj bet platform. 2bj bet does not use third-party advertising cookies or cross-site tracking technologies.

6 Data Sharing

2bj bet does not sell or rent your personal data to any third party. Data is shared with external parties only in the following limited circumstances:

• Payment processors: Transaction data is shared with Easypaisa, JazzCash, HBL, and other payment service providers solely to process PKR deposits and withdrawals on your behalf.
• Identity verification providers: KYC documentation is shared with regulated identity verification service providers to complete the verification process. These providers are contractually bound to process your data only for this purpose.
• Fraud prevention services: Certain technical data including IP addresses and device fingerprints may be shared with fraud prevention platforms to detect and prevent unauthorised account access.
• Legal and regulatory authorities: 2bj bet will disclose personal data to law enforcement or regulatory bodies where required to do so by applicable law, court order, or legal process.
• Corporate transactions: In the event of a merger, acquisition, or sale of all or part of 2bj bet's business, player data may be transferred to the acquiring entity, subject to equivalent privacy protections.

7 International Data Transfers

Some of 2bj bet's service providers are located outside of Pakistan. Where personal data is transferred to a country that may not offer the same level of data protection as Pakistan, 2bj bet takes appropriate steps to ensure that your data remains protected, including entering into standard contractual clauses with data recipients and ensuring that recipients maintain adequate technical and organisational security measures.

8 Data Security

2bj bet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction:

• SSL/TLS encryption for all data in transit between your device and the 2bj bet platform
• AES-256 encryption for sensitive data stored in 2bj bet's databases
• Passwords stored using one-way cryptographic hashing — 2bj bet support staff cannot view your password
• Two-factor authentication (2FA) available for all player accounts
• Role-based access controls ensuring that 2bj bet staff can only access player data relevant to their specific function
• Regular internal security audits and penetration testing
• 24/7 monitoring of the platform for anomalous access patterns and security events

Despite these measures, no security system is completely impenetrable. In the event of a data breach that affects your personal data in a material way, 2bj bet will notify affected players within the timeframe required by applicable law.

9 Data Retention Periods

2bj bet retains personal data for the following periods, after which data is securely deleted or anonymised:

• Account and registration data: Retained for the duration of your active 2bj bet account plus five years following account closure, to meet legal and audit obligations.
• Financial transaction records: Retained for seven years in accordance with standard financial record-keeping obligations applicable to payment processing.
• KYC documentation: Retained for five years following account closure or as required by applicable AML regulations.
• Gaming activity records: Retained for five years and used during this period for dispute resolution, responsible gaming reviews, and regulatory audit purposes.
• Support communications: Retained for three years from the date of the interaction for quality assurance and dispute resolution purposes.
• Technical and device data: Retained for 12 months from collection, after which it is anonymised for aggregate analytics use.

10 Your Rights Over Your Data

As a 2bj bet player, you hold the following rights in relation to your personal data. These rights can be exercised at any time by contacting the 2bj bet Data Protection team at [email protected] with the subject line "Data Rights Request":

• Right of Access: You may request a copy of all personal data held by 2bj bet about you. Requests will be fulfilled within 30 days.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data held about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 2bj bet's legal retention obligations.
• Right to Data Portability: You may request a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
• Right to Restrict Processing: You may request that 2bj bet restricts the processing of your data in certain circumstances, for example while a dispute is being investigated.
• Right to Object: You may object to processing carried out on the basis of legitimate interests. You may also withdraw consent to marketing communications at any time.

11 Children's Privacy

The 2bj bet platform is strictly intended for adults aged 18 and above. 2bj bet does not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been collected from a minor, we will immediately suspend the associated account, delete the data, and notify relevant authorities where required. If you are a parent or guardian and believe your child has registered on the 2bj bet platform, please contact our support team immediately.

12 Updates to This Privacy Policy

2bj bet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable law. Material updates will be communicated to registered players by email and through an in-platform notification displayed on the next login. The effective date at the top of this page reflects the date of the most recent revision.

Your continued use of the 2bj bet platform following notification of a privacy policy update constitutes your acceptance of the revised policy. If you do not agree with the revised policy, you may request account closure in accordance with the Terms and Conditions.

13 Contact the 2bj bet Data Team

For any questions, concerns, or requests relating to this Privacy Policy or the way 2bj bet handles your personal data, please contact the Data Protection team using the details below. All privacy-related queries are handled separately from general player support and are given priority processing.

Email: [email protected] — Subject line: "Privacy Query" or "Data Rights Request"

Live Chat: Available inside your 2bj bet account dashboard, 24 hours a day, 7 days a week

Telegram: @2bjbet_official

2bj bet aims to acknowledge all privacy-related contacts within 2 business days and to resolve substantive queries within 30 calendar days of receipt.